Privacy Policy of Max Weishaupt SE

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<div class="content"><h1>Privacy Policy of Max Weishaupt SE</h1>

<p>
We are delighted that you are visiting our website and thank you for your interest in our company
and our products. Protecting your privacy when using our web pages is important to us. Therefore,
please take note of the following information:
</p>

<h3>Which data we process, for how long, and for what purpose</h3>

<h3>1.1 Informational use of the website</h3>

<h4>Extent of processing.</h4>
<p>
When you use our website purely for informational purposes — that is, when you do not otherwise transmit
information to us but simply retrieve and read content — we only collect the personal data that your
browser sends to our server. When you access our website, the following data are collected: IP address,
date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request
(specific page), access status/HTTP status code, amount of data transferred in each case, website
from which the request originates, browser, operating system and its interface, language and version
of the browser software.
</p>

<h4>Purpose and legal basis.</h4>
<p>
The purpose of this processing is to enable the technical delivery of the website and to ensure its
stability and security. The legal basis for this processing is the safeguarding of our legitimate
interests. These aforementioned purposes also constitute our legitimate interest in the processing
of this data.
</p>

<h4>Duration of storage.</h4>
<p>
The data are deleted as soon as they are no longer required for the purpose for which they were collected.
In the case of data collected for the provision of the website, this occurs when the respective session
has ended. We retain IP addresses for seven days in order to trace any misuse.
</p>

<h3>1.2 Downloading materials (manuals, brochures, etc.)</h3>
<p>
If you wish to download manuals, information brochures or other content from our website,
section 1.1 shall apply accordingly.
</p>

<h3>1.3 Making contact / Ordering informational material</h3>

<h4>Extent of processing.</h4>
<p>
Our website provides forms through which you may contact us electronically, request informational
material, or enquire about a free consultation. In such cases, the data entered into the online
form are transmitted to us and processed. These data include: company name, title, first name,
surname, building number, street name, town, postcode, email address, telephone area code and number,
an indication of which heating technology you are interested in, and any information entered in a
comment box. For consultation requests, instead of specifying an interest in heating technology, you
will be asked to provide the serial number of your Weishaupt equipment and a subject line. The following
fields are mandatory: first name, surname, street, town, postcode, and email address. If the message is
submitted via the contact form, further data are processed in accordance with section 1.1. You may, of
course, also communicate with us via the email address provided. In this case, the personal data
transmitted with the email are processed. Only the authorised personnel within the Weishaupt Group
will have access to your data.
</p>

<h4>Purpose and legal basis.</h4>
<p>
The data are processed solely to enable the handling of your enquiry within the Weishaupt Group.
The legal basis for processing the data is your consent. The data transmitted to us are also
processed on the basis of our legitimate interest. That legitimate interest lies in the
aforementioned purpose of processing.
</p>

<h4>Duration of storage.</h4>
<p>
The data referred to in this subsection are deleted as soon as they are no longer required for
the purpose for which they were collected. This is the case when the relevant process has
been concluded — for example, when your enquiry has been resolved through the answering of your
questions.
</p>

<h3>1.4 Seasonal performance factor calculator</h3>

<h4>Extent of processing.</h4>
<p>
Our website provides a form that enables you to calculate what is known as the seasonal performance
factor. This application is provided by the German Heat Pump Association (Bundesverband Wärmepumpe – BWP).
In this case, the data entered into the input fields are transmitted to the BWP and processed there.
These data include: name, building number, street name, town, postcode, heating limit temperature,
flow and return temperatures, heat source, operating mode, hot water (percentage of total heat demand),
and generator. Fields marked with an asterisk are mandatory. If the message is submitted via the contact
form, the following additional data are processed: user's IP address, date and time.
</p>
If desired, buttons can be used to transmit the data directly to a web service of the Federal Office
for Economic Affairs and Export Control (BAFA).
<p>
</p>

<h4>Purpose and legal basis.</h4>
<p>
The data are used exclusively to enable the calculation of seasonal performance factors. The legal
basis for processing the data is our legitimate interest. That legitimate interest lies in the
indirect promotion of our products and in supporting users in applying for funding.
</p>

<h4>Duration of storage.</h4>
<p>
The data referred to in this subsection are deleted as soon as they are no longer required for
the purpose for which they were collected. This is the case once the calculation has been completed
and the website subsequently closed.
</p>

<h3>1.5 Cookies</h3>

<h4>Extent of processing.</h4>
<p>
Our website uses cookies. Cookies are text files that are stored on your computer by your internet
browser. Each cookie contains a character string that enables your browser to be uniquely identified
when the website is accessed again. We also use cookies to make our website more user-friendly.
Certain elements of our website require the calling browser to be recognised even after navigating
to a different page. The following data are stored and transmitted in cookies: language settings
and login information. In addition, we use cookies on our website that enable analysis of your usage.
This may include the transmission of the following data: search terms entered, frequency of page views,
and use of website functions. When accessing our website, users are informed about the use of cookies
for analytical purposes and their consent to the processing of personal data in this context is
obtained. Reference is also made to this privacy policy.
</p>

<h4>Purpose and legal basis.</h4>
<p>
We use cookies partly to simplify the use of our websites. Other cookies are used for analytical
purposes, particularly to improve the quality of our website and to identify topics of interest.
Cookies are set either on the basis of your consent or — in the case of technically necessary
cookies — on the basis of our legitimate interest. That legitimate interest lies in the purpose
described above.
</p>

<h4>Duration of storage.</h4>
<p>
Cookies are stored on your computer. You can find details of the storage duration in the cookie
settings of your browser. You may restrict or prevent the transmission of cookies by adjusting
your browser settings. Cookies that have already been stored may be deleted at any time. This
may also be done automatically, for example when you close your browser. If cookies are disabled
for our website, some functions of the site may no longer be available.
</p>

<h3>1.6 Dynatrace</h3>

<h4>Extent of processing.</h4>
<p>
To technically analyse the stability of the services offered on our website (e.g. pages visited,
duration of visits, response times, etc.), we use the web monitoring solution provided by Dynatrace.
<br />
Further information about Dynatrace is available at: www.dynatrace.com.
</p>

<h4>Purpose and legal basis.</h4>
<p>
The processing of the aforementioned data serves the purpose of analysing user behaviour and
the processes involved in our web services, enabling us to further develop the website and
enhance its stability and user-friendliness. Dynatrace also facilitates the analysis of
error situations during website use. The cookies employed are technically necessary;
no user profiles are created and no evaluation is carried out for advertising purposes.
These purposes constitute our legitimate interest in accordance with Article 6(1)(f) of
the General Data Protection Regulation as applicable under German law (Art. 6 Abs. 1 lit. f DSGVO).
</p>

<h4>Duration of storage.</h4>
<p>
The data referred to in this subsection are deleted as soon as they are no longer required for
the purpose for which they were collected. This occurs no later than 90 days after collection.
</p>

<h3>1.7 Matomo<h3>

<h4>Extent of processing.</h4>
<p>
We have configured Matomo so that no cookies are set. In addition, IP anonymisation is
employed — that is, your IP address is truncated prior to storage, thereby preventing
direct identification. These settings enable the use of a cookie-free variant,
which justifies the processing of data on the basis of the operator’s legitimate
interest in accordance with Article 6(1)(f) of the General Data Protection Regulation
(GDPR) as applicable under German law (Art. 6 Abs. 1 lit. f DSGVO).
</p>
<p>
This allows us to count website visits and identify usage patterns. We also record
various log files (e.g. browsers and operating systems used). By evaluating the data
collected, we are able to compile information on the use of individual components of
our website. This helps us to continuously improve the site and its user-friendliness.
</p>
<p>
All data are processed exclusively on our own servers and are not shared with third parties.
</p>
<p>
The data processed by Matomo are deleted as soon as they are no longer required for
evaluation purposes.
</p>
<p>
Further information on Matomo’s terms of use and data protection provisions can be
found at: <a href='https://matomo.org/privacy/'>https://matomo.org/privacy/</a>
</p>

<h3>1.8 Partner portal and online shop / login</h3>

<h4>Extent of processing.</h4>
<p>
On our partner portal and online shop page, we offer registered partners the opportunity
to log in using a username and password. Within the members’ area, certain extended information
is made available to you. For this purpose, an identifier is assigned to you by our staff.
The following data are collected during the registration process: surname, first name,
address, identifier, and password.
</p>

<h4>Purpose and legal basis.</h4>
<p>
The data are collected in order to enable your access to the non-public area and,
additionally, to avoid the need to re-enter your login details when you next visit
the site. We store this data on the basis of the contract formed with you through registration.
</p>

<h4>Duration of storage.</h4>
<p>
The data referred to here are stored until you revoke your registration with us.
</p>

<h3>1.9. Online appointment booking</h3>

<h4>Extent of processing.</h4>
<p>
Within the members’ area of our partner portal, we offer an “online appointment booking”
facility. The following personal data are collected and processed in this context: first
name, surname, customer number, email address, responsible branch office, and booked event
dates. These data are transmitted in the background to our online service provider within
the EU as soon as you exit the Partner Portal, but are only stored there once you
click “Book now” (“Jetzt buchen”). The booking process concludes with a successful reservation.
</p>

<h4>Purpose and legal basis.</h4>
<p>
Your data are processed solely for the purpose of handling your online appointment booking.
The legal basis for this is your consent in accordance with Article 6(1)(a) of the General
Data Protection Regulation (GDPR) as applicable under German law (Art. 6 Abs. 1 lit. a DSGVO),
as well as our legitimate interest in the efficient organisation and execution of events
pursuant to Article 6(1)(f) GDPR (Art. 6 Abs. 1 lit. f DSGVO).
</p>

<h4>Duration of storage.</h4>
<p>
The data collected are deleted as soon as they are no longer required for the purpose
for which they were collected, and in any case no later than three years after collection.
</p>

<h2>2 Rights of data subjects</h2>
<p>
Your rights as a data subject are fully guaranteed by us. Below is a brief explanation of these rights:
</p>

<h3>2.1 Advertising objection</h3>
<p>
You may object at any time to the future use of your data for advertising purposes.
</p>

<h3>2.2 Withdrawal of consent</h3>
<p>
You may withdraw your consent to the future use of personal data at any time.
</p>

<h3>2.3 Other rights</h3>
<p>
If we process personal data about you, legal provisions regarding your personal data give you the right:
</p>
<p>
&bull; to access the data, to correct the data, or to erase the data, as well as<br />
&bull; to limit the use of the data, to oppose the use of the data, and to restrict data transfer.
</p>
<p>
You also have the right to lodge a complaint with a data protection supervisory authority regarding
our processing of your personal data — for example, with the authority responsible for us: the
State Commissioner for Data Protection and Freedom of Information in the German Federal State of Baden-Württemberg.
</p>

<h2>3 Security</h2>
<p>
We offer you the option to encrypt the personal information you send to us. This encryption
protects the confidentiality of the data exchange between you and our webserver and helps
to prevent the misuse of data, e.g. through interception. We use TLS (Transport Layer Security),
which is a recognised and widely used method.
</p>

<h2>4 Disclosure of data</h2>
<p>
Data are only disclosed to third parties in accordance with statutory provisions. Outsourced
services are operated within jurisdictions subject to the GDPR, that is, within the European
Union or the European Economic Area.
</p>
<p>
Where we engage subcontractors to provide our services, we implement appropriate legal safeguards
as well as suitable technical and organisational measures to ensure the protection of personal data
in accordance with the relevant legal requirements. We also require our subcontractors to comply
with data protection regulations, in particular through the use of the necessary technical and
organisational measures.
</p>
<p>
If, in the context of our online services, content, tools or other resources from other providers
(hereinafter collectively referred to as “third-party providers”) are used and those providers are
based in a jurisdiction not subject to the GDPR (i.e. outside the European Union or the European
Economic Area), it must be assumed that data may also be transferred to that jurisdiction. Data
are only transmitted to such countries (“third countries”) if an adequate level of data protection
exists there, or if users have given their consent to such transmission, or if another legal basis permits it.
</p>
<p>
At present, we do not use any programs from third-party providers that are operated in jurisdictions
that are not subject to the GDPR.
</p>

<h2>5 Contact</h2>
<p>
The responsible party for the purposes of the General Data Protection Regulation is:<br /><br />
Max Weishaupt SE<br />
Max-Weishaupt-Strasse 14<br />
88477 Schwendi<br />
Email: info@weishaupt.de<br />
Telephone: +49 7353 83-0<br />
Internet: www.weishaupt.de
</p>
<p>
If you have specific questions about data protection, please address them to our data protection officer:<br /><br />
Herr Markus Hecker<br />
Email: datenschutzbeauftragter@weishaupt.de<br /><br />
We will process your enquiry immediately and inform you about the action we have taken.
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